5.0 out of 5 Stars
Joseph P., Gurnee, IL
Finding honest and reliable HVAC folks is no easy thing. We have done business with 3 companies in 6 years. We have an upstairs system, main floor and a water heated tile in an all season home. The heated tiles were not working well and the current HVAC company we had did not have the ability to handle a diagnostic. They recommended Wally. He came over within 3 hours of our call. After his visit and ability to understand our complex system we were pleased to hire him for all of our HVAC needs. His small company takes pride in knowing our equipment and can handle all of our heating, air and water system needs. For the past 2 seasons they have taken care of our equipment. We had them install a new upstairs furnace. The pricing was fair and the advice on the type of system specific to our situation. They installed it without making a mess and left the property as if no one had even been present. Both Wally and Rick are honest, friendly, knowledgeable and reliable. They fixed another problem we had and again handled it with promptness. By the way, when they installed the new upstairs system I asked them to replace all of our thermostats with WIFI. That has been one of the best decisions ever. As picky customer with high expectations Wally and Rick have exceeded our expectations.
5.0 out of 5 Stars
L C, Evanston, IL
Wally is the best! We have a Munchkin boiler which is somewhat idiosyncratic. When we bought our house, the Munchkin had a slow leak which 4 different companies, including the (large, well-known) company which installed the boiler, were unable to diagnose, much less fix. Not only did Wally succeed in diagnosing the problem, which was not reparable, he also was able to have the manufacturer replace the whole boiler as it was still under warranty. When a year or so later the new boiler had a minor valve fail, causing a no heat situation during a very cold week in February, Wally was able to talk my husband through a diagnosis and a temporary fix over the phone, then came himself with the correct new valve as soon as possible.
Wally has been professional, responsive, very knowledgeable and absolutely trustworthy in servicing and upgrading our heating and A/C systems. His pricing is fair and reasonable. His work is always excellent, neat, and clean. He cares about efficiency and keeps updated on developments in the field. I wouldn’t recommend anyone else!
5.0 Out of 5 Stars
Darla W., Crystal Lake, IL
We were very happy with the service and work that Wally’s Heating and Air Conditioning did for us. They were efficient and friendly and did a great job in replacing our air conditioner and our water heater. Their prices are also very reasonable. We were grateful that they were able to schedule us in so quickly when we needed them! We highly recommend Wally and team!
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